Terms & Conditions
Thank you for your interest in the Bank of Lake Mills Online Banking service. As the bank of personal service, we strive to provide products and services that fulfill your banking needs. Please review the following Online Banking Terms and Conditions. Use of Online Banking constitutes agreement to be bound by these terms and conditions and any future revisions.
The terms and conditions apply to the use of the Bank of Lake Mills Online Banking service, which allows you to access your accounts via the Internet. You must complete the enrollment form.
You will create a user ID and password allowing you access to Online Banking. After completing the enrollment, you will be requested to change your password. You are responsible for safely maintaining your user ID and password. You should memorize your user ID and password. You should not share your password with others or write down your password. Anyone that obtains your user ID and password will have full access to your accounts and the services provided. If you give another party permission to use your user ID and password, you will be responsible for any transactions performed by that person.
You agree to comply with the requirements of any help screens, instructions, on-line documentation, or other on-line user terms and conditions, as modified from time to time.
You agree that anyone with an ownership interest in your accounts, including joint accounts, may access those accounts, unless we are instructed to the contrary.
Business day is defined as Monday thru, excluding legal holidays. Click here to view Transactions Cutoff Times.
By federal regulation, savings and money market accounts are limited to no more than six preauthorized electronic funds transfers and telephone transfers per month. Each funds transfer through Online Banking from your savings and money market account is counted as one of the six limited transfers you are permitted. However, payments to loan accounts at the Bank of Lake Mills are not counted toward this limit.
Bank of Lake Mills does not charge a fee for Consumer Online Banking.
Your Online Banking service activity will appear on your periodic account statements.
Account Information Disclosure
We will disclose information to third parties about your account or the transfers you make, where permitted by law:
Where it is necessary for completing transfers, or
In order to verify the existence and condition of your account for a third party, such as a credit bureau or merchant, or
In order to comply with government agency or court orders, or
If you give us your written permission.
Tell us at once if you believe your password has been lost, stolen, or in any way compromised. Telephoning us at 920-648-8336 is the best way of keeping your possible losses down. You could lose all the money in your account. If you tell us within 2 business days, you can lose no more than $50 if someone used your password without your permission. (If you believe your password has been lost, stolen, or somehow compromised, and you tell us within 2 business days after you learn of the loss or theft, you can lose no more than $50 if someone used your password without your permission.) If you do NOT tell us within 2 business days after you learn of the loss or theft of your password, and we can prove we could have stopped someone from using your password without your permission if you had told us, you could lose as much as $500. Also, if your statement shows transfers that you did not make, tell us at once. If you do not tell us within 60 days after the statement was mailed to you, you may not get back any money you lost after the 60 days if we can prove that we could have stopped someone from taking the money if you had told us in time. If a good reason (such as a long trip or a hospital stay) kept you from telling us, we will extend the time periods.
Contact in event of unauthorized transfer
If you believe your password has been lost or stolen or that someone has transferred or may transfer money from your account without your permission, call us at 920-648-8336. You may also write us at Bank of Lake Mills, Online Banking, PO Box 520, Lake Mills, WI 53551.
In Case of Errors or Questions About Your Electronic Transfers
Telephone us at 920-648-8336 or write us at Bank of Lake Mills Online Banking, PO Box 520, Lake Mills, WI 53551, as soon as you can, if you think your statement or receipt is wrong or if you need more information about a transfer listed on the statement or receipt. We must hear from you no later than 60 days after we sent the FIRST statement on which the problem or error appeared.
Tell us your name and account number (if any).
Describe the error or the transfer you are unsure about, and explain as clearly as you can why you believe it is an error or why you need more information.
Tell us the dollar amount of the suspected error.
If you tell us orally, we may require that you send us your complaint or question in writing within 10 business days.
We will determine whether an error occurred within 10 business days after we hear from you and will correct any error promptly. If we need more time, however, we may take up to 10 days to investigate your complaint or question. If we decide to do this, we will provisionally credit your account within 10 business days for the amount you think is in error, so that you will have the use of the money during the time it takes us to complete our investigation. If we ask you to put your complaint or question in writing and we do not receive it within 10 business days, we may not credit your account.
We will tell you the results within three business days after completing our investigation. If we decide that there was no error, we will send you a written explanation. You may ask for copies of the documents that we used in our investigation.
Amendments to Terms and Conditions
The Bank of Lake Mills reserves the right to amend these terms and conditions at any time. We reserve the right, at our discretion, to add, delete, change, modify, alter, or discontinue any service or any aspect, feature, or function of any service at any time, including content, hours, and equipment needed for access or use ("change(s)"). We also reserve the right, at our discretion, to add, delete, change, modify, or amend any fees or other terms and conditions of this agreement at any time (also called, "change(s)"). Unless an immediate change is necessary to ensure the security of the service or your Designated Account, we will send you written notice to the mail address or e-mail address we currently possess in our file at least 21 days before the effective date of any changes if required by law.
Any use of the service after we send you a notice of change will constitute your agreement to such change(s). Further, the service may, from time to time, revise or update the bill payment programs, services, and/or related material and these changes may render prior versions obsolete. Consequently, the service reserves the right to terminate this agreement as to all such prior versions of the bill payment programs, services, or related material and limit access to the services more recent revisions and updates.
The Bank of Lake Mills reserves the right to terminate your use of the services offered in whole or in part at any time. Upon termination, you will be responsible for making arrangements to pay any future or recurring payments. Neither termination nor discontinuation shall affect your liability or obligation under this agreement. The service reserves the right to refuse to pay a Payee if your Designated Account has insufficient funds, a Payee refuses to accept a payment, you attempt to make tax or court related payments or other good cause.
In the event you wish to discontinue the service, you must contact us in writing. Written notice of service discontinuance must be supplied 10 business days prior to the actual discontinuance date. To give notice:
Fax us at 920-648-3270; or email us at firstname.lastname@example.org; or write us at Bank of Lake Mills, Online Banking PO Box 520, Lake Mills, WI 53551
Since service cancellation requests take up to 10 days to process, you should cancel all outstanding payment or transfer orders in addition to notifying us of your desire to terminate the service. We will not be liable for payments or transfers not cancelled or payments or transfers made due to the lack of proper notification by you of service termination or discontinuance for any reason.